Terms of service

These Terms of Service govern your use of karenjania.com and purchases made through the KARENJANIA online store. By accessing our website or placing an order, you agree to these Terms and our applicable store policies.

1. Use of Our Website

You agree to use our website only for lawful purposes. You must not engage in fraudulent activities, interfere with website operations, or attempt unauthorized access to our systems.

2. Products and Availability

KARENJANIA offers women's fashion, including dresses, mini dresses, midi dresses, maxi dresses, tops, clothing, wedding guest dresses, and bags.

We make reasonable efforts to display accurate product descriptions, images, prices, and other relevant information. Actual product colors may vary depending on lighting and screen settings.

All products are subject to availability. We reserve the right to update or discontinue products where permitted by law.

3. Pricing and Taxes

Product prices are displayed on our website and may change without prior notice.

Applicable taxes and shipping charges will be displayed during checkout before you complete your purchase.

If a pricing or listing error occurs, we reserve the right to review and correct it where permitted by law. If an affected order is canceled after payment, an applicable refund will be issued.

4. Orders and Order Cancellations

You agree to provide accurate and complete billing, shipping, and contact information when placing an order.

Order confirmation does not necessarily guarantee final acceptance. We may decline or cancel an order due to payment issues, product unavailability, suspected fraud, pricing errors, or other legitimate reasons.

If payment has been collected for an order that we cancel, an applicable refund will generally be issued to the original payment method.

If you need to change or cancel an order, contact info@karenjania.com as soon as possible. Changes cannot be guaranteed once processing has begun or the order has shipped.

5. Payment

Available payment methods are displayed during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method. All purchases are subject to payment authorization and verification.

If payment cannot be authorized, your order may be delayed or canceled.

6. Shipping and Delivery

Shipping options and estimated delivery times will be provided during checkout or on our Shipping Policy page.

Delivery estimates are not guaranteed and may be affected by carrier delays, severe weather, holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Eligible items may generally be returned within 30 days of delivery, subject to the conditions described in that policy.

For returns due to personal preference or a change of mind, customers are responsible for applicable return shipping costs.

For confirmed damaged, defective, or incorrect items, KARENJANIA will cover applicable return shipping costs or provide another appropriate resolution.

8. Intellectual Property

Website content, including original text, graphics, logos, images, and designs, may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use protected content without appropriate authorization.

Third-party trademarks and brand names remain the property of their respective owners.

9. Prohibited Activities

You may not use our website to:

  • Engage in unlawful or fraudulent activities.

  • Submit false or misleading information.

  • Infringe intellectual property rights.

  • Distribute viruses or malicious software.

  • Attempt unauthorized access to our systems.

  • Interfere with website security or functionality.

We may restrict access where reasonably necessary to protect our customers, website, and business.

10. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, website functionality, and other business operations.

Third-party services may be governed by their own terms and privacy policies. We are not responsible for independent third-party practices outside our control, except where responsibility cannot legally be excluded.

11. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and shared.

12. Disclaimer and Limitation of Liability

We make reasonable efforts to maintain an accurate and functional website but cannot guarantee uninterrupted or error-free access.

To the extent permitted by applicable law, KARENJANIA will not be liable for indirect, incidental, or consequential losses arising from the use of our website or services where such liability may lawfully be limited.

Nothing in these Terms excludes or limits consumer rights, warranties, or liabilities that cannot legally be excluded or limited.

13. Governing Law

These Terms are governed by applicable laws of the United States and the State of New York, without limiting any mandatory consumer protections that may apply to your purchase.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, services, business practices, or legal obligations.

Updated Terms will be posted on this page. Changes will apply as permitted by applicable law.

15. Contact Us

If you have questions about these Terms of Service, please contact us:

KARENJANIA

Email: info@karenjania.com

Phone: +1 716-202-9225

Address:
13446 174th St
Jamaica, NY 11434
United States