Privacy policy

KARENJANIA respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, and share information when you visit karenjania.com or make a purchase through our online store.

1. Information We Collect

Depending on how you interact with our store, we may collect:

  • Contact Information: Name, email address, phone number, billing address, and shipping address.

  • Order Information: Products purchased, order details, and transaction-related information.

  • Device Information: IP address, browser type, device details, and information about how you use our website.

  • Communications: Information you provide when contacting our customer support team.

2. How We Use Your Information

We may use your personal information to:

  • Process payments and fulfill orders.

  • Arrange shipping and provide order updates.

  • Respond to customer service inquiries.

  • Maintain and improve our website and shopping experience.

  • Detect and help prevent fraud or unauthorized transactions.

  • Comply with applicable legal and regulatory obligations.

  • Send promotional communications where permitted by law and subject to your preferences.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential store functions, remember preferences, understand website traffic, and improve your shopping experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

4. Sharing Your Information

We may share relevant personal information with service providers that help us operate our store, including:

  • Ecommerce and website service providers.

  • Payment processors and financial institutions.

  • Shipping and delivery providers.

  • Customer support providers.

  • Analytics and advertising service providers, where applicable.

We may also disclose information when required by law or when necessary to protect our rights, customers, or business.

5. Payment Information

Payments are processed through the payment methods available at checkout. Payment providers handle payment information according to their own privacy and security practices.

For your protection, please do not send complete payment card numbers, security codes, or passwords through ordinary email or customer support messages.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to process orders, provide services, maintain business records, resolve disputes, and comply with legal obligations.

We take reasonable administrative and technical measures to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request a copy of certain information.

  • Opt out of certain marketing communications or data processing activities.

You can unsubscribe from promotional emails using the unsubscribe link included in those messages.

To exercise applicable privacy rights, please contact us using the information below. We may need to verify your identity before processing certain requests.

8. Third-Party Links

Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies. We encourage you to review their policies before providing personal information.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where parental consent is required by law.

If you believe a child has provided personal information to us improperly, please contact us so we can review the matter.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, or legal obligations. Updates will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

KARENJANIA

Email: info@karenjania.com

Phone: +1 716-202-9225

Address:
13446 174th St
Jamaica, NY 11434
United States